Air India Chicago-New Delhi flight diverts after toilets blocked by rags and plastic
An Air India flight from Chicago to New Delhi was forced to return after multiple restrooms became unusable due to plumbing issues caused by foreign items, prompting the airline to prioritize passenger safety and comfort with an emergency landing.

Air India plane from Chicago to New Delhi turns back due to clogged toilets. The flight, which was roughly five hours into its route, was forced to return after multiple bathrooms aboard the airship became unusable. The cause of the blockage was identified as foreign items, including rags, clothes, and plastic bags, that had been flushed down the restrooms, resulting in severe plumbing issues.
The airline made the decision to divert the aircraft in the interest of passenger comfort and safety, prioritizing the well-being of those onboard. Although the incident unfolded over the Atlantic, the aviation vehicle was redirected to Chicago due to restrictions on nighttime operations at European airports. Passengers were later accommodated with hotel stays and alternative travel arrangements.
What caused the toilets to become unusable on the Air India flight?
The trip, Air India AI126, encountered problems with its pipework about an hour and 45 minutes after takeoff when crew members discovered that some of the washrooms were out of service. Shortly afterward, they determined that a significant number of lavatories were nonfunctional—eight out of 12 were reported to be unserviceable, causing significant discomfort for everyone on board.
Upon further investigation, it was revealed that the chokes had been caused by inappropriate items such as polyethylene sacks and clothing materials that had been flushed down the facilities. These objects became stuck in the plumbing system, preventing the proper operation of the restrooms. The carrier acknowledged that this wasn’t an isolated incident, mentioning previous occurrences of foreign objects, such as blankets and diapers, being disposed of improperly.
What are the implications for Air India’s aircraft maintenance?
This incident highlights potential gaps in the airline's support protocols, particularly in waste disposal and ensuring the proper functioning of aboard toilets. Air India has encountered similar situations in the past, where extraneous ítems were improperly disposed of on previous journeys. The flight service has assured passengers that a thorough study is underway, and they will implement measures to prevent such problems from arising in the future.
Experts suggest that improved awareness and better communication regarding the disposal of materials onboard could play a significant role in preventing these types of issues. While the diversion of the Boeing 777-300ER was necessary to ensure traveler safety and comfort, such incidents emphasize the need for stringent waste removal procedures and regular structure checks on long-haul routes.